Survey Coordinator

Title                     Survey Coordinator

Reports to          Administration Manager

JOB SUMMARY

The Survey Coordinator is responsible for the design, implementation, and analysis of surveys that help shape the organization’s strategies and programs.

DUTIES & RESPONSIBILITIES

• Develops surveys to gather data on various aspects of the organization’s performance, audience engagement, and program effectiveness.
• Analyzes survey data to draw meaningful insights that can inform decision-making.
• Prepares reports and presentations that communicate survey results to stakeholders.
• Works closely with staff to ensure surveys are aligned with organizational goals.
• Oversees the use of survey software and tools, ensuring data integrity and compliance with privacy regulations.
• Utilizes effective communication and interpersonal skills that align with and support the organization’s Mission and Core Values.
• Complies with the organization’s by-laws, policies, procedures, and member covenants; seeks clarification and guidance as necessary.

KNOWLEDGE / SKILLS / ABILITIES

• Strong ability to analyze data and extract actionable insights.
• Precision in designing surveys and interpreting results.
• Project management to manage multiple surveys at one time.
• Familiarity with survey software and data analysis tools.
• Proven interpersonal and communication skills.
• Proficiency with electronic spreadsheet and word processing applications.

PHYSICAL DEMANDS / WORK ENVIRONMENT

• Work involves talking, and hearing; using hands to handle, feel, or operate objects, tools, or controls; and reach with hands and arms.
• Vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.
• The noise level in the work environment varies widely depending on the ensemble or location.

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions.

Title                     Guild Coordinator

Reports to          Administration Manager

JOB SUMMARY

Administers the volunteer support program for the organization. This includes tracking and reporting hours, connecting volunteers with open roles, iterating education and support programs, and provisioning accounts and benefits. The Guild Coordinator also evangelizes and communicates with staff to promote program opportunities.

DUTIES & RESPONSIBILITIES

• Maintains documentation to track hours and other data needed for tax and grant reporting.
• Connects volunteers to managers and other staff seeking volunteers to fill opportunities.
• Work with staff to create and improve education and support materials.
• Determine eligibility for benefits and provide them according to policy guidelines.
• Utilizes effective communication and interpersonal skills that align with and support the organization’s Mission and Core Values.
• Complies with the organization’s by-laws, policies, procedures, and member covenants; seeks clarification and guidance as necessary.

KNOWLEDGE / SKILLS / ABILITIES

• Experience with personnel or team management.
• Proven team leadership, interpersonal, and communication skills.
• Proficiency with electronic spreadsheet and word processing applications.

PHYSICAL DEMANDS / WORK ENVIRONMENT

• Work involves walking, talking, and hearing; using hands to handle, feel, or operate objects, tools, or controls; and reach with hands and arms.
• Vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.
• The noise level in the work environment varies widely depending on the work location.

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions.

WHAT WE OFFER

• Free participation in Rainbow City Performing Arts Ensembles
• Opportunity to work with a dynamic and creative team.
• Flexible work schedule.
• Professional development opportunities.
• Free tickets to Rainbow City Performing Arts events.
• Social events and community outings.