Volunteer Program Coordinator

Are you passionate about empowering others, building community, and making a tangible difference? As Rainbow City Performing Arts’ Volunteer Program Coordinator, you’ll be joining a team that thrives on celebrating diversity, fostering inclusion, and amplifying voices through the power of music. This is your chance to grow your skills, connect with incredible individuals, and help shape the future of a truly unique organization.

What You’ll Do

This role puts you front and center in our community. You’ll recruit and onboard volunteers, ensuring every person feels welcomed, supported, and connected. You’ll match individuals to roles that align with their talents and interests, create meaningful engagement opportunities, and help maintain a culture where everyone is encouraged to shine. You’ll also master the tools we provide to track volunteer contributions, coordinate with staff, and keep everything running smoothly.

What You’ll Gain

• Impact: You’ll play a key role in supporting Rainbow City’s mission to promote equity and visibility for LGBTQIA+ communities. Your work will directly empower volunteers and amplify our programs.
• Connection: Meet and collaborate with passionate people from all walks of life who share a commitment to community, creativity, and making the world more inclusive.
• Growth: Hone your leadership, organizational, and interpersonal skills in a supportive, team-oriented environment. Plus, we provide training to ensure you feel confident every step of the way.
• Purpose: Whether developing volunteer programs or connecting individuals with meaningful opportunities, every contribution you make will help create lasting change.

What You Bring

You leverage excellent communication and organizational skills to bring people together. Whether you’re coordinating schedules, solving challenges, or ensuring volunteers have a positive experience, you approach every task with enthusiasm and care. Experience with volunteer management or software is a huge plus, but what matters most is your commitment to Rainbow City’s mission and values.

The Support You’ll Have

We’ll provide training in volunteer management software, guidance from our Executive Director, and collaborative support from our Governance & Personnel Committee. At Rainbow City, we work as a team to ensure our goals are met and our mission thrives.

JOB SUMMARY

The Volunteer Program Coordinator administers the volunteer support program for the organization. This includes volunteer onboarding, management, engagement, and support. This role will maintain our volunteer program, track volunteer contributions, connect volunteers with recurring organizational needs, and create meaningful engagement opportunities that support the organization’s mission.

DUTIES & RESPONSIBILITIES

• Connects volunteers with managers and staff seeking recurring volunteer support.
• Recruits, sources, and screens candidates for open volunteer positions.
• Matches volunteers with appropriate roles based on skills, interests, and organizational needs.
• Conducts onboarding and orientation of new volunteers.
• Maintains documentation to track volunteer participation, contributions, and other relevant information.
• Prepares regular reports of volunteer hours.
• Develops and maintains accurate volunteer databases and tracking systems.
• Provides ongoing support and communication with active volunteers.
• Addresses volunteer inquiries, concerns, and feedback promptly.
• Communicates to volunteers about benefits and other opportunities provided.
• Develops and maintains volunteer position descriptions, onboarding and orientation documents, website volunteer page content, and recruitment collateral.
• Utilizes effective communication and interpersonal skills that align with and support the organization’s Mission and Core Values.
• Complies with the organization’s by-laws, policies, procedures, and code of conduct. Seeks clarification and guidance as necessary.

KNOWLEDGE / SKILLS / ABILITIES

• Proven team leadership, interpersonal, and communication skills.
• Strong organizational and administrative capabilities.
• Proficiency with electronic spreadsheet and word processing applications.
• Experience with volunteer management software preferred.

SUPPORT

• Training in the use of volunteer management software.
• Support from the Executive Director and other staff to orient new volunteers.
• Support from the Governance & Personnel Committee to develop Guild program.

PHYSICAL DEMANDS / WORK ENVIRONMENT

• Work involves talking, and hearing; using hands to handle, feel, or operate objects, tools, or controls; and reach with hands and arms.
• Vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.
• The noise level in the work environment varies widely depending on the work location

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions.